If it won’t connect

Some devices, especially Apple ones, aren’t happy that our monitors are too simple to have modern security protections. To get past the security settings temporarily:

• In your browser’s security settings, allow insecure content. This might mean you need to turn on “allow insecure content”, turn off “always use secure connections”, and/or turn off “always use HTTPS”.

• Disable anti-virus and anti-malware software. For instance, in Norton 360 disable “Auto-Protect” and “Smart Firewall”.

• Turn off any security-related browser extensions.

• On Apple devices, in the security settings, change “network/device isolation” from True to False. We think this is a new feature that ensures your device will only connect to the internet and not to other devices around you.

Don’t forget to change the settings back again afterwards.

Successful connection to a monitor despite lack of internet

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This is working.

Insecure connection warning

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You may need to go to site settings - an option at the bottom - and use the “privacy and security” settings to allow insecure content.