Turn on the monitor

Open your wifi settings. If the monitor is already on, turn it off using the on/off switch and wait 10 seconds. Slide the lid off and check the batteries are in properly. Then put the lid back and turn the monitor on.

Tips

• The number one reason people contact us is they didn’t wait 10 seconds. Please be patient!

• If you are in any doubt about whether your batteries are still OK, turn the monitor on when you have the lid off the box and look for a blue flash of light. Some monitors have a hole in the box for viewing the light.

• If the on-off switch breaks, you may need a replacement. It might work to stop and start the monitor by removing and reinserting a battery, but the monitors don’t always start up nicely if you do this.